Privacy Policy
Last updated: January 2025
At Nidhi Waterproofing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Fill out contact forms on our website
- Subscribe to our newsletter
- Communicate with us via phone, email, or chat
- Schedule an inspection or service
This information may include: name, email address, phone number, property address, and service requirements.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our waterproofing services
- To respond to your inquiries and service requests
- To schedule inspections and service appointments
- To send you quotes, invoices, and service updates
- To improve our website and customer experience
- To send promotional communications (with your consent)
- To comply with legal obligations
- To prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of our business assets
- With Your Consent: When you have given us explicit permission to share your information
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at contact@nidhiwaterproofing.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nidhi Waterproofing
3-4-1/6, Balajinagar, Sri Nagar Colony, Ramanthapur, Hyderabad, Telangana 500013, India
Email: contact@nidhiwaterproofing.com
Phone: +91 77801 20639