Terms and Conditions | Nidhi Waterproofing

Welcome to Nidhi Waterproofing. These Terms and Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services.

2. Services Description

Nidhi Waterproofing provides professional waterproofing and building maintenance services, including but not limited to:

Terrace waterproofing and heat-reflective coating
Bathroom and wet area waterproofing
Basement and foundation waterproofing
Building maintenance and preventive care
Leak detection and repair services
Structural repair and restoration

All services are subject to site inspection, feasibility assessment, and mutual agreement on scope and pricing.

3. Quotations and Pricing

Free Inspections

We offer free initial inspections and consultations. However, detailed assessments requiring specialized equipment or extensive time may be subject to charges, which will be communicated in advance.

Quotation Validity

All quotations are valid for 30 days from the date of issue. Prices are subject to change based on material costs, project scope modifications, or unforeseen site conditions.

Payment Terms

Payment terms will be specified in the service agreement. Typically, we require:

30% advance payment upon agreement signing
40% payment upon completion of 50% work
30% final payment upon project completion

4. Service Warranties

We stand behind the quality of our work and materials. Our warranty terms are as follows:

Terrace Waterproofing: 5-year warranty on materials and workmanship
Bathroom Waterproofing: 3-year comprehensive warranty
Basement Waterproofing: 7-year structural warranty
Building Maintenance: Warranty as per maintenance contract terms

Warranty Conditions

Warranties are subject to:

Proper usage and maintenance by the client
No unauthorized modifications or repairs
Timely reporting of issues
Compliance with recommended maintenance schedules
No structural alterations affecting waterproofed areas

5. Client Responsibilities

As a client, you agree to:

Provide accurate information about the property and existing issues
Grant access to work areas during agreed-upon times
Ensure safety of our workers and equipment on-site
Make timely payments as per the agreed schedule
Inform us of any changes to project scope or requirements
Follow recommended maintenance guidelines
Report warranty issues promptly
Not interfere with waterproofed areas during curing periods

6. Project Timeline and Delays

We strive to complete all projects within the agreed timeline. However, delays may occur due to:

Adverse weather conditions (heavy rain, extreme temperatures)
Unforeseen site conditions or structural issues
Material supply delays
Client-requested changes or delays in approvals
Force majeure events

We will communicate any delays promptly and work to minimize their impact on the project completion.

7. Cancellation and Refund Policy

Client Cancellation

Cancellation before work commencement: 50% of advance payment refunded
Cancellation after work commencement: No refund; payment for completed work required
Cancellation requests must be made in writing

Company Cancellation

We reserve the right to cancel or refuse service if site conditions are unsafe, client requirements are unreasonable, or payment terms are not met. In such cases, advance payments will be refunded in full.

8. Limitation of Liability

To the maximum extent permitted by law, Nidhi Waterproofing shall not be liable for:

Indirect, incidental, or consequential damages
Damages resulting from client negligence or improper maintenance
Issues arising from pre-existing structural defects not disclosed
Damage caused by natural disasters or extreme weather events
Unauthorized modifications to waterproofed areas

Our total liability shall not exceed the total amount paid for the specific service in question.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Nidhi Waterproofing and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

10. Dispute Resolution

In the event of any dispute arising from our services:

Both parties agree to first attempt resolution through good-faith negotiation
If negotiation fails, disputes will be subject to mediation
Legal proceedings, if necessary, shall be conducted in the courts of Hyderabad, Telangana, India
These terms shall be governed by the laws of India

11. Insurance and Safety

Nidhi Waterproofing maintains appropriate insurance coverage for our operations. We follow strict safety protocols and comply with all applicable safety regulations. However, clients are responsible for ensuring a safe working environment and informing us of any site-specific hazards.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

13. Contact Information

For questions about these Terms and Conditions or our services, please contact us:

Nidhi Waterproofing

3-4-1/6, Balajinagar, Sri Nagar Colony, Ramanthapur, Hyderabad, Telangana 500013, India

Email: contact@nidhiwaterproofing.com

Phone: +91 77801 20639

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.